Welcome to the Prairie Learn Support Hub

To reset your password, please navigate to the Prairie Learn login page. Below the login form, you will find a prominent "Forgot Password" link. Click this link, and you will be prompted to enter the email address associated with your account. Follow the instructions sent to your email to securely reset your password and regain access to your account. If you do not receive an email, please check your spam folder or contact support.

Our full, in-depth documentation covering all aspects of Prairie Learn features, setup, and administration is available in the dedicated Resources section on this page. Please scroll down to the 'Support Resources & Documentation' section where you will find links to our knowledge base articles, user guides, video tutorials, and API documentation, organized for easy navigation.

The most efficient way to contact our support team is by submitting a detailed support ticket through the 'Contact Support' section on this page. Scroll down to find the support request form. Fill out the required fields with as much information as possible regarding your issue. Alternatively, you can find direct email and phone contact information at the very bottom of the page in the 'Additional Contact Information' section.

When creating a new course in Prairie Learn, we recommend starting with a clear outline of your learning objectives and the structure you want to follow. Utilize our 'Course Creation' resources in the Documentation section to guide you through setting up modules, adding content, configuring assessments, and managing student enrollment. Pay close attention to question design and settings to ensure they accurately reflect learning outcomes. Proper organization and clear instructions within the platform enhance the student experience.

Prairie Learn offers robust tools for automated grading, manual grading overrides, and providing detailed feedback. You can configure assessment settings to automatically grade questions based on predefined criteria. For more complex assessments or subjective evaluation, use the manual grading interface. Our platform allows you to provide individual feedback to students directly on their submissions, highlighting areas for improvement and recognizing achievements. Refer to the 'Managing Assessments' section in our documentation for step-by-step guides.